2024 duke-energy.com outage Checking for Outages on Duke Energy's Website To check for outages in your area, visit duke-energy.com/outages. Here, you can view an outage map that displays the current outage status for your area. The map is color-coded to indicate the severity of the outage: * Gray: No outage reported * Blue: An outage has been reported, and crews are assessing the damage * Orange: Crews are working to restore power * Green: Power has been restored
If you experience a power outage, you can report it to Duke Energy by calling 1-800-POWERON (1-800-769-3766). You can also report an outage online by logging into your Duke Energy account and selecting "Report an Outage" from the menu. When reporting an outage, be prepared to provide your account number or the phone number associated with your account. Staying Informed During an Outage Duke Energy offers several ways to stay informed during a power outage: 1. Outage Map: As mentioned earlier, the outage map on Duke Energy's website provides real-time updates on outage status and restoration efforts. 2. Text and Email Alerts: You can sign up for text and email alerts to receive updates on your outage status. To sign up, log into your Duke Energy account and select "Alerts" from the menu. 3. Social Media: Duke Energy provides updates on outages and restoration efforts through their social media channels, including Twitter and Facebook. 4. Outage Hotline: You can call Duke Energy's outage hotline at 1-800-POWERON (1-800-769-3766) to speak with a representative and get the latest information on your outage. 4. Outage Hotline: You can call Duke Energy's outage hotline at 1-800-POWERON (1-800-769-3766) to speak with a representative and get the latest information on your outage. Preparing for Outages
Conclusion * Gray: No outage reported * Blue: An outage has been reported, and crews are assessing the damage * Orange: Crews are working to restore power * Green: Power has been restored
Reporting an Outage If you experience a power outage, you can report it to Duke Energy by calling 1-800-POWERON (1-800-769-3766). You can also report an outage online by logging into your Duke Energy account and selecting "Report an Outage" from the menu. When reporting an outage, be prepared to provide your account number or the phone number associated with your account. Staying Informed During an Outage Duke Energy offers several ways to stay informed during a power outage: 1. Outage Map: As mentioned earlier, the outage map on Duke Energy's website provides real-time updates on outage status and restoration efforts. 4. Outage Hotline: You can call Duke Energy's outage hotline at 1-800-POWERON (1-800-769-3766) to speak with a representative and get the latest information on your outage. Preparing for Outages While Duke Energy works hard to restore power as quickly and safely as possible, power outages can still occur. Here are some tips to prepare for outages:
3. Keep a supply of non-perishable food and water on hand. 4. Have a first-aid kit and any necessary medications available. 5. If you have a generator, make sure it is properly installed and maintained. Conclusion Power outages can be inconvenient and even dangerous, but Duke Energy is committed to restoring power as quickly and safely as possible. By checking for outages on Duke Energy's website, reporting outages, and staying informed during an outage, you can help ensure your safety and minimize the impact of an outage. Remember to also prepare for outages by keeping essential supplies on hand and maintaining any generators you may have.
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