2024 total wine exchange policy To exchange a product in-store, customers should bring the unopened and unused product, along with the original receipt or packing slip, to the customer service desk at any Total Wine & More location. If the product is out of stock or unavailable at the store where the exchange is being made, Total Wine & More will work with the customer to find a suitable replacement or provide a refund. To exchange a product purchased online, customers should contact Total Wine & More's customer service department by phone or email. Total Wine & More will then provide instructions on how to return the unopened and unused product, and how to place a new order for the desired product. Total Wine & More also understands that there may be situations where a customer has opened or used a product, but is not satisfied with it. In these cases, Total Wine & More will consider exchanges on a case-by-case basis. Customers should contact Total Wine & More's customer service department to discuss their specific situation and determine if an exchange is possible. It is important to note that Total Wine & More's exchange policy does not apply to products that have been damaged due to misuse or neglect, or to products that are past their expiration date. Additionally, Total Wine & More reserves the right to deny any exchange request that it deems to be fraudulent or otherwise in violation of its policies.
If you have any questions about Total Wine & More's exchange policy, please contact the customer service department for more information. Total Wine & More's customer service representatives are available by phone or email, and are always happy to assist with any questions or concerns you may have. In conclusion, Total Wine & More's exchange policy is designed to provide customers with a simple and convenient way to address any issues they may have with the products they have purchased. Whether you have an unopened and unused product, or have opened or used a product and are not satisfied, Total Wine & More's exchange policy has you covered. With a commitment to high-quality products and exceptional service, Total Wine & More is the premier destination for all your wine and spirits needs.
First and foremost, Total Wine & More allows customers to exchange any unopened and unused product within 30 days of purchase for a full refund or exchange. This policy applies to all products sold in Total Wine & More stores and online, and includes wine, beer, spirits, and accessories. To initiate an exchange, customers must bring the unopened and unused product, along with the original receipt or packing slip, to any Total Wine & More store. If the product is not available in the store, Total Wine & More will work with the customer to find a suitable replacement or provide a refund. Total Wine & More is committed to ensuring that its customers are satisfied with their purchases. If a customer has any issues with a product, they are encouraged to contact Total Wine & More's customer service team for assistance. The customer service team can be reached by phone, email, or live chat, and is available to help customers with exchanges, refunds, and other issues. In summary, Total Wine & More's exchange policy allows customers to exchange unopened and unused products within 30 days of purchase for a full refund or exchange. Opened products may be considered for exchange or store credit on a case-by-case basis. Total Wine & More's exchange policy applies only to products purchased directly from Total Wine & More and does not apply to products purchased from third-party sellers or websites. Customers who have issues with a product are encouraged to contact Total Wine & More's customer service team for assistance.
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